Cashier/Receptionist - St. Lawrence County IDA Skip to main content

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Massena

Cashier/Receptionist

Contract Type

Permanent

Hours

Full-time

Purpose

The primary purpose of this position is to provide exceptional customer service while answering incoming customer calls and processing payments.

Accountabilities

  • Process and balance incoming payments processed via various methods
  • Answer customer calls, document and process requests, and direct calls as needed
  • Prepare bank deposits – manual and electronic
  • Prepare and maintain various spreadsheets
  • Sign visitors in and out and direct them to the appropriate contact person
  • Educate customers about payment methods, assistance programs, etc. and answer other questions they may have
  • Manage post-dated checks
  • Bill miscellaneous invoices at month end
  • Investigate and process returned mail
  • Assist with outgoing mail
  • Follow Liberty Utilities processes and procedures
  • Other duties, as assigned

Education and Experience

  • Associates degree preferred
  • Experience with Microsoft Office Suite
  • Ability to work independently, quickly, and accurately
  • Ability to meet deadlines
  • Must demonstrate professional, friendly customer relations skills on the phone and in person
  • Must be able to multi-task
  • Proficient adding machine skills
  • Keyboarding experience #LI-DS1

What we offer

Collaborative environment with a genuine flexible working policy
Share purchase/match plan
Defined Contribution savings plan
Top Talent Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
Free parking, including free electrical charging

We are focused on building a diverse and inclusive workforce.  If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

To Apply:  visit Career Opportunities: Sign In (sapsf.com)

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